Refund policy

We want you to feel confident ordering from Proktik.

• Returns are accepted for unused items in original packaging within 14 days
• We provide a prepaid return label for your convenience
• A flat return fee of $9.99–$14.99 (based on item size) will be deducted from your refund
• Damaged or defective items are replaced or refunded at no cost

To start a return, contact us at:
📞 845-275-3057
📧 info@proktik.com